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Our Newsletter

Policies

Terms and Conditions

The Glacier Labs, Inc. website is intended for personal and noncommercial use and is not to be modified, copied, distributed, published, or reproduced in any way. The terms stated herein are applicable upon your accessing any Glacier Labs, Inc. website. Glacier Labs, Inc. reserves the right to change these terms without notice and it is the responsibility of the viewer to regularly review these terms.
In the event that a Glacier Labs, Inc. product or service is listed at an incorrect price Glacier, Labs Inc. shall have the right to refuse or cancel any orders placed for products or services listed at an incorrect price, even if the order has been confirmed. If your credit card has been charged for a canceled order due to incorrect pricing, Glacier Labs, Inc. shall issue a refund in the amount of the incorrect price.

Trademarks, logos and service marks displayed on any Glacier Labs, Inc. site are registered and unregistered trademarks of Glacier Labs, Inc. and use of these materials outside of the site without written permission is prohibited.

Glacier Labs, Inc. is not liable in any way for any direct, incidental, consequential, in-direct, or punitive damages arising out of your access to, or use of, any Glacier Labs, Inc. website. Everything Glacier Labs, Inc. provides on any of their websites is done so without any warrantee. Images of people or places displayed on their sites are either property of, or used with permission by Glacier Labs, Inc. and use these images is prohibited unless otherwise specified by Glacier Labs, Inc.

Privacy

This privacy policy is effective as of March 8, 2013.

Glacier Labs, Inc. respects your privacy and only collects personally identifiable information about you via our website when provided in connection with a request for a product, service or information. You may browse our websites without providing any personal information. Note: when purchasing a product or requesting a service or information any personally indefinable information may be required. Submitted personally identifiable information on a Glacier Labs, Inc. website is giving your consent to the collection, use, and disclosure of your personal information as stated in this privacy policy.

Personally identifiable information may include but not limited to Name, address, phone number, email, age, gender, and billing information.

Glacier Labs, Inc. may use any personally identifiable information you provide for communications and promotions of our products. (Examples may include: newsletters, information requests, and surveys.)

Glacier Labs, Inc. will not sell, distribute, or share any personally identifiable information you provide to any third party, group, or organization.

Return Policy

Glacier Labs, Inc., makers of Sevique are committed to customer satisfaction. If you are not completely satisfied with your purchase please call us at 1-800-695-8711 and speak with one of our representatives to set up a return or exchange within 30 days of original purchase. 

For a return or exchange our representative will need to issue an RMA (Return Materials Authorization) number before you can return your product. If you choose, to exchange product additional charges may apply if exchange is for a product of greater value. Please do not send any product back to us without an RMA , it will not be automatically refunded.  If you purchased your product at a salon, spa or store please contact them directly to discuss their return policy.

Once you have been issued an RMA number write it clearly on the box (original packaging preferred) and ship to:

Glacier Labs Inc.
1694 Whalebone Dr.
Kalispell, MT 59901

We recommend that you insure the package and keep a copy of your shipping receipt for your records. Glacier Labs, Inc. is not responsible for lost packages or undelivered items.

Please allow 14 business days for Glacier Labs, Inc. to process your refund. Refunds issued will be for the price paid for product and tax only. The customer is responsible for all shipping and handling charges associated with any return or exchange unless the product is defective or an order was originally shipped incorrectly.

Glacier Labs, Inc. reserves the right to accept or deny any refund or exchange we feel is non-acceptable to our terms or to change this policy at any time.